Terms of service
Last updated: 28 August 2026
1. About us and these terms
These terms apply when you use livinghut.com or order goods from Living Hut. Living Hut is a trading name of LIMAR TRADING LTD, a company registered in England and Wales under company number 07328347. Registered office: 2nd Floor, 6 Oxford Street, Bolton, Greater Manchester, England, BL1 1RF.
Our trading and contact address is Living Hut, Zeno House, Smithfold Lane, Manchester M28 0GP, United Kingdom. Email: info@livinghut.com.
Please read these terms before ordering. They do not limit any rights you have under consumer law.
2. Using our website
You must use this website lawfully and provide accurate information when creating an account or placing an order. You are responsible for keeping your account login details secure and should tell us if you believe someone has accessed your account without permission.
We may restrict access where reasonably necessary to protect the website, our customers or our legal rights.
3. Products
We take reasonable care to ensure product descriptions, prices and images are accurate. Colours may appear differently depending on your device or display settings. Measurements described as approximate may be subject to reasonable tolerances.
Nothing in these terms affects your right to receive goods that are of satisfactory quality, fit for purpose and as described. Product availability may change before we accept your order.
4. Orders and acceptance
Submitting an order is an offer to buy the goods in your basket. You will receive an email acknowledging the order. A contract is formed when we send confirmation that the order has been accepted or dispatched.
If we cannot accept an order, we will tell you and refund any payment taken. Reasons may include an item being unavailable, an obvious pricing or description error, an unsuccessful payment authorisation or a delivery restriction disclosed before checkout.
Contact us promptly if you wish to change or cancel an order. If it has already been dispatched, our Return and Refund Policy will apply.
5. Prices and payment
The product price and any delivery charge will be shown before you submit your order. The price confirmed when we accept the order will not change unless you later agree to a change. Available payment methods are shown at checkout and may be subject to checks by your bank or payment provider.
6. Delivery
Available delivery options, charges and expected times are shown at checkout and confirmed with your order. We will deliver without undue delay and, unless another period is agreed with you, no later than 30 days after the contract is made.
We remain responsible for the goods until they are delivered into your physical possession or to a person you nominate. A different rule may apply if you independently arrange a carrier that we did not offer.
If delivery is delayed, contact us at info@livinghut.com. Your statutory rights, including any right to cancel because of late delivery, remain unaffected.
7. Cancellations, returns and faulty goods
Your cancellation, return and refund rights are explained in our Return and Refund Policy. Online customers have a statutory right to cancel most orders within 14 days after delivery. Living Hut also offers the additional return period described in that policy.
Goods must be of satisfactory quality, fit for purpose and as described. Nothing in these terms or the Return and Refund Policy restricts your legal remedies where goods do not meet those requirements.
8. Website content and intellectual property
The website and its original text, images, branding, graphics and design are owned by or licensed to Living Hut and are protected by intellectual-property law. You may view and use the website for personal shopping purposes. You must not copy, publish, sell, modify or commercially exploit protected content without permission, except where the law allows it.
You must not introduce malicious code, interfere with the website's security or operation, or use it for unlawful or fraudulent activity.
9. Shopify and external services
Shopify supplies the ecommerce platform used to operate the store, but your contract for goods is with LIMAR TRADING LTD trading as Living Hut.
The website may include links to services operated by other organisations. We are not responsible for external content or separate transactions you choose to enter into directly with those organisations. This does not exclude responsibility for providers acting on our behalf in fulfilling your Living Hut order.
10. Privacy and cookies
Our Privacy Policy explains how personal information is handled. Our Cookie Policy explains how cookies and similar technologies are used and how you can manage your choices.
11. Our responsibility to you
We are responsible for loss or damage that is a foreseeable result of our breach of these terms or our failure to use reasonable care and skill.
We do not exclude or limit responsibility where doing so would be unlawful. This includes responsibility for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, and your statutory rights relating to goods.
We supply goods through this website for personal and domestic use. We are not responsible for business losses where you use goods primarily for commercial purposes.
12. Events outside reasonable control
If an event outside our reasonable control delays or prevents performance, we will take reasonable steps to reduce its effect and contact you where appropriate. Your legal rights, including rights relating to delayed delivery, remain unaffected.
13. Changes to these terms
We may update these terms for future website use and future orders. The terms applying to an order are those in force when the contract for that order is formed. We will not retrospectively change an accepted order without your agreement or a lawful reason.
14. Governing law and disputes
These terms are governed by English law. If you live in England or Wales, proceedings may be brought in the courts of England and Wales. If you live in Scotland or Northern Ireland, you may bring proceedings in the courts of the part of the United Kingdom where you live. You retain any mandatory consumer protections that apply to you.
Please contact info@livinghut.com first if you have a complaint so that we can try to resolve it.
15. Contact
Living Hut
Zeno House
Smithfold Lane
Manchester M28 0GP
United Kingdom
Email: info@livinghut.com